Leading the way to a clearer communication experience

Leading the way to a

clearer communication

experience

Providing you a dynamic customer communication solution

Providing you a dynamic

customer communication solution

Creating a more personalised & tailored customer experience

Creating a more

personalised & tailored

customer experience

We Are Imprimus

The name “Imprimus” might be new, but our company is anything but. We’ve been helping the UK’s most trusted brands get more from their customer communications since 1988.

That might mean improving the look, reliability or cost of transactional and operational letters. Making direct mail more effective. Or, more recently, joining paper and digital communications – so customers can choose between letters, email and SMS.

It’s likely we can save you money – but we offer more than that. We’ll work alongside you as a partner, and make it easy to make good, informed decisions, fast. We want to get your mail to market quicker, control risk, and make your customers happier and more engaged.

 

Most importantly, you can absolutely trust us to do the job right.

Every day, we handle sensitive data, send important letters and print cheques for household names in tightly regulated sectors like finance, utilities, insurance and health. All those ISO certifications aren’t just for show.

For decades, we’ve helped companies who care about customer engagement to overcome their communications challenges… and we’d love to hear about yours.

How we help

Colour Booklets

Postage Optimisation

Digital Mailroom

Digital Channels

Transactional / Operational Mail

Direct Mail

E-Archive

Hybrid Mail

What our customers say

Southern Water´s invoices reduce calls to customer service

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Strict demands made of Hargreaves Lansdown

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Companies use Imprimus to add value to customer communications by overcoming challenges in the areas of:

  • Reducing cost
  • Improving service
  • Creating greater customer choice
  • Speed to market
  • Process and production efficiencies
  • Brand governance and regulatory control
  • Activating, prioritising and co-ordinating all customer communication opportunities

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